How we work
Four steps, no surprises.
The same process runs every project, at every size. You see it here, on the package card you buy, and again at checkout — the same words, three times, because it's operational, not a marketing line.
Discovery & scope
We confirm what you actually need — pages, products, languages, integrations — and agree the fixed price and timeline in writing before anything is billed beyond the deposit.
- Timeline
- Within the first week.
- Payment
- 30% deposit, due to start.
Design & build
We design and build against the agreed scope. You see progress, not a black box — a review point partway through, and one formal sign-off before development locks the design in.
- Timeline
- The bulk of the project timeline (2–8 weeks depending on package).
- Payment
- 40% at design sign-off.
Review & refine
Your revision rounds happen here — the exact number is stated on your package, so there's no ambiguity about what's included and what's extra.
- Timeline
- Runs inside the same weeks as step 02 for most packages.
- Payment
- No separate charge — covered by the 40% already paid.
Launch & handover
We launch, hand over source files, domain and hosting access, and a short care guide. You own everything from this point.
- Timeline
- A single launch day, plus a brief post-launch check.
- Payment
- 30% before handover.
Discovery isn't a form. It's a short call or written brief exchange where we ask the questions that actually change scope — who has to approve the design, what content exists already, whether bilingual matters from day one. Getting this right in week one is why step 02 doesn't drift.
Design sign-off is a real gate, not a formality. Once you approve it, development builds against a fixed target — that's what makes the 40%/30% split fair in both directions: you know what you're paying for, we know what we're building.
30% deposit, due to start
40% at design sign-off
30% before handover
What we need from you
- Any existing brand assets — logo, colours, fonts — if you have them.
- Site content: text and images, or tell us and we'll scope copywriting separately.
- One person who can approve the design at sign-off — decisions by committee slow every project down.
- Domain and hosting access, or we'll help you set it up from scratch.
- Time for two short calls — kickoff and design review.
Ready to start?
Add a package to your cart, or tell us where you are.