Care Plans
Someone watching the site when you can't.
Any client with a live site — built here or elsewhere — and no in-house technical staff.
from €39
Packages
Essential
Hosting checks, updates, backups. The basics, covered.
€39 / month
- Turnaround
- Ongoing
- Hosting and uptime checks
- Software and plugin updates
- Monthly backups
- An email alert if something breaks
Standard
Everything in Essential, plus content edits and monitoring.
€89 / month
- Turnaround
- Ongoing
- Everything in Essential
- Up to 2 hours of content edits a month
- Uptime monitoring
- A monthly report
Priority
7-day monitoring, 24-hour response, weekends included.
€149 / month
- Turnaround
- Ongoing
- Everything in Standard
- 7-day monitoring
- 24-hour response window, weekends included
- Up to 4 hours of development time a month, extra at €70/hour
What a Care Plan actually watches
Monitoring runs 7 days a week, even though studio office hours are Monday–Saturday.
24-hour response window on Priority, weekends included.
Monthly reporting at Standard and Priority.
Cancel any time, 30 days' notice, no lock-in.
In practice, day to day
- Hosting, uptime and backup checks running in the background, not remembered manually.
- Software and plugin updates applied before they become a vulnerability.
- A real response window — up to 24 hours, weekends included, at Priority.
- Monthly content edits at Standard and Priority, without learning a CMS.
- Development hours at Priority for the small fixes that don't need a new project.
The problem
Sites fail silently — an expired certificate, an unpatched plugin, no backup when something breaks — and the freelancer who built it is unreachable, often exactly when it matters most: a Saturday during peak trade.
Who it's for
For any business with a live site and no one technical on staff — whether we built it or not. Monitoring runs seven days a week, even though studio office hours are Monday to Saturday, and Priority plans add a 24-hour response window, weekends included.
How this service runs
Onboarding takes one short setup call, then the plan runs continuously — monthly billing, monthly reporting at Standard and Priority, cancel any time with 30 days' notice.
See the full process →Guarantees
What a Care Plan actually commits to:
- Monitoring runs 7 days a week.
- Priority's response window is 24 hours, weekends included.
- Backups are taken on a defined schedule, not "when we remember."
- Every plan cancels with 30 days' notice, no long contract.
Questions
Isn't this just another subscription I don't need?
Essential is priced to be cheap insurance, not a tax — and it cancels with 30 days' notice, any time, no long contract.
What happens if my site is down on a Saturday?
Monitoring runs 7 days a week. Priority adds a 24-hour response window that includes weekends — the exact gap most "maintenance retainers" leave open.
Do I need a Care Plan if you didn't build my site?
No — Care Plans work on any live site, built by us or not, once we've reviewed it at onboarding.
What counts as a "content edit"?
Text changes, image swaps, small layout tweaks on existing pages — not new pages or new features (that's a project, or Priority's development hours).
Can I cancel any time?
Yes — 30 days' notice, no cancellation fee, no refund of the month already in progress.
Someone should be watching it.
Add Essential, Standard or Priority to your cart, or tell us what site needs covering.